Core Rules That Govern Your Account
When you open an account with us, you confirm that you meet the eligibility criteria applicable in your region and that the details you submit are accurate. We reserve the right to verify your identity before processing any withdrawal — this may involve checking the mobile
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wallet number registered to your account against your bKash, Nagad, or Rocket account holder details. Any mismatch can delay or suspend a transaction until it is resolved. You are responsible for keeping your login credentials and OTP codes private. If you suspect unauthorised access, contact our
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support channel immediately. We do not share your account wallet balance or transaction history with third parties except where required by applicable law. Deposit funds that arrive via Rocket or Nagad are credited to your account balance once the transfer is confirmed on our end. Bonus
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conditions, where applicable, are published separately and form part of these terms by reference. We may update these terms at any time; continued use of the account after any update constitutes acceptance. If you disagree with a change, stop using the account and contact us to
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close it.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.